Through years of experience Acxiom Consulting has fostered the model for Support and Maintenance services for Business Solutions with continues innovation and enhancement which are specifically aims at delivering value to our customer. Maturity of our support model is not only cost effective but also brings in best practices, increase in productivity and flexibility within the existing system.
Acxiom Consulting provides support services in six different ways:
With two types of Support Designs:
And three types of Support Levels
- Platinum Support
- Gold Support
- Silver Support
Why Acxiom Consulting Support Services:
- To create a business and technical environment that will ensure maximum benefit from the investment in the software.
- To develop an organization that will ensure that Continuous Improvement, based on Process Driven Change, will actually occur.
- To enable company management to drive IT.
- Building up Competence Centre
- End to end support services using a common resource pool
- Level based pricing model
- 24X7 support
- High level of flexibility and scalability of services
- One-stop-shop for Application support, maintenance and Infrastructure Management