Dynamics 365 for Sales enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Dynamics 365 for Marketing is a marketing-automation application that helps turn prospects into business relationships. Using Dynamics 365 for Customer Engagement helps to keep track of your accounts and contacts, nurture your sales from lead to order, create sales collateral, create marketing lists and campaigns, and even follow service cases associated with specific accounts or opportunities.
The easy to use app helps to work seamlessly with the running ERP with its built in intelligence. Managing customers from any place with dynamics device compatibility and centralised information storage makes monitoring and feedback quick and effective.