Customer Relationship Management (CRM) is a widely implemented system for managing a company’s interactions with customers, clients, and sales prospects. It involves using technology to organize, automate, and synchronize business processes. There are many different CRM software and platform choices. Microsoft Dynamics® CRM is a customer relationship management suite complete with marketing, sales and service capabilities that allow you to manage, develop and grow your customer relationships. It is a versatile software program that simplifies everything from monitoring the sales pipeline to sales rep performance management. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. Deliver amazing customer experiences every time.
Acxiom Consulting CRM solutions are best in industry, backed up with years of experience and domain expertise